Get In Touch

Contact Kenya's
Security Leader

Ready to enhance your security? Reach our team for a comprehensive assessment or emergency assistance anywhere across Kenya.

Emergency Hotline

@alertcore_securitas

Operating Hours

24/7 — Always Active

Request a Security Assessment

Fill out the form and our security experts will contact you within 24 hours to discuss your needs and schedule a comprehensive assessment.

Message Sent!

Our security team will contact you within 24 hours.

Headquarters

The Nairobi Tower, Moi Avenue

Nairobi, Kenya
Regional Offices

Mombasa Office

Nyali, Mombasa

@alertcore_securitas

Kisumu Office

Kisumu Town

@alertcore_securitas

Nakuru Office

Nakuru Town

@alertcore_securitas
Emergency Contacts
24/7 Emergency Hotline
@alertcore_securitas

Immediate response for security emergencies

Security Control Room
@alertcore_securitas
Client Support
@alertcore_securitas

Service Hours & Response Times

24/7 security operations with guaranteed response times across all Kenya.

24/7 Monitoring

Our command center operates round-the-clock, monitoring systems and coordinating response teams.

  • Continuous surveillance
  • Real-time threat detection
  • Instant alert systems

Business Hours

Administrative and consultation services with extended support for urgent matters.

Monday – Friday8:00 AM – 6:00 PM
Saturday9:00 AM – 1:00 PM
Sunday & HolidaysEmergency Only

Guaranteed Response

Our commitment to rapid response ensures your security needs are addressed promptly across Kenya.

Major Cities≤ 5 minutes
Urban Areas≤ 15 minutes
Rural Locations≤ 45 minutes

Frequently Asked Questions

Common questions about our contact process and security services.

How quickly will you respond to my inquiry?

We guarantee a response within 24 hours for general inquiries and immediate response for emergencies. Our support team operates 24/7 for urgent security matters.

What information do I need for a security assessment?

Basic contact information, location details, and a brief description of your security needs. Our team will then schedule a comprehensive on-site assessment.

Do you provide services outside Nairobi?

Yes, we operate across all 47 counties in Kenya. We have regional offices in Mombasa, Kisumu, and Nakuru with mobile response teams covering the entire country.

What happens after I submit the contact form?

Our security consultant will contact you to discuss your needs, schedule a site visit, and prepare a customized proposal within 3–5 business days.

Is the initial security assessment free?

Yes, we provide a complimentary security assessment for all new clients — a comprehensive evaluation of your needs with actionable recommendations.

How do I report an emergency after hours?

Call our 24/7 emergency hotline at @alertcore_securitas. This line is monitored continuously and connects directly with our emergency response team.

Need Immediate Assistance?

For urgent security matters that cannot wait — call our emergency hotline directly. Response teams are on standby 24/7 across Kenya.

Emergency Hotline: @alertcore_securitas

Kenya-Wide Coverage

All 47 Counties Covered

Rapid response teams and localized security solutions tailored to each region.

Nationwide Active
Kenya coverage map
Nairobi
Mombasa
Kisumu
Nakuru
Eldoret
Garissa
47Counties Covered
24/7Response Teams
150+Security Vehicles
500+Trained Personnel